Check submissions data

How to Check Submission Data in Viformy #

Submission data is the information customers send through your forms. In Viformy, you can view, search, filter, organize, export, and manage submissions from the Submissions page.

Each submission can include customer field values, form name, sender, submitted time, PIN code, status, tags, notes, device information, page, language, country, IP address, user agent, and uploaded files if the form contains upload fields.

Before You Start #

Before checking submission data, make sure Save submission data is enabled for the form.

• Open the form in Form Builder.
• Go to the Settings tab.
• Turn on Save submission data.

Important: If Save submission data is disabled, Viformy will not save submissions, send emails, or sync data to third-party integrations.

Step 1: Open the Submissions Page #

Go to the Viformy app in Shopify Admin, then open the Submissions page.

The Submissions page shows all saved submissions for your store. Newer submissions are shown first by default.

The submission table can include columns such as:

• PIN Code: A short code generated for the submission.
• Starred: Mark important submissions.
• Note: Internal note added by your team.
• Sender: Customer email or name detected from the submission.
• Submission: A short preview of submitted field values.
• Form: The form that received the submission.
• Date: When the submission was received.

Step 2: Search Submission Data #

Use the search box to quickly find a submission.

You can search by:

• Submission ID
• Sender email or name
• Form title
• Submitted field values

Step 3: Filter and Sort Submissions #

Use filters to narrow down the submission list.

Available filters include:

• Starred: Show starred or unstarred submissions.
• Form: Show submissions from selected forms.
• Created: Filter by Today, Last 7 days, Last 30 days, Last 90 days, Last 12 months, or a custom date range.
• Tags: Show submissions with selected tags.
• Verified email: Show submissions with or without verified email status.

You can also sort submissions by created date or PIN code.

Step 4: Customize the Submission Table #

Click the column layout button to customize which columns are shown in the submission table.

You can show, hide, and reorder columns, then click Save layout. The saved layout is stored for your current shop.

Step 5: Open a Submission Detail #

Click a submission row to open the submission detail page.

When a new submission is opened, Viformy marks it as read automatically. You can also manually mark it as read or unread from the More actions menu.

The detail page can show:

• Form title
• Submission status, such as Unread or Read
• Sender
• PIN Code
• Submitted field values
• Uploaded files, if the form includes file upload fields

Step 6: Copy PIN Code or Submission Data #

On the submission detail page, you can copy the PIN code or copy the submitted field values.

• Copy PIN Code: Copies the short submission code.
• Copy submission: Copies submitted field labels and values as text.

Step 7: Add Notes and Tags #

Use notes and tags to organize submissions internally.

• Note: Add an internal note for your team.
• Tags: Add labels to group or filter submissions later.
• Star: Mark important submissions for quick access.

Step 8: Check Submission Information #

The Information section gives additional context about where and how the submission was created.

It may include:

• Form
• Page
• Date
• IP address
• User agent
• Language
• Country
• Device

Step 9: Download Uploaded Files #

If the form includes a file upload field, uploaded files can appear in the submission detail. Click the file name to download it.

Viformy resolves stored file information and downloads the file through the storage download API.

Step 10: Export Submissions #

Click Export on the Submissions page to export submission data.

In the export modal, select a form and choose the export type:

• CSV
• Excel

The exported file includes fields such as PIN Code, Starred, Sender, Form, Submission, Date, Note, and Status.

 

Step 11: Delete a Submission #

To delete a submission, open the submission detail page, click More actions, then choose Delete submission.

Viformy will show a confirmation modal before deleting the submission.

Warning: Deleting a submission cannot be undone.

Common Cases #

Check whether the form has received submissions and make sure Save submission data is enabled in the form Settings tab.

Clear the search term or filters, then try again. You can also click the reload button to refresh the submission list.

Viformy tries to detect the sender from email fields, name fields, or stored sender values. If the form does not collect name or email information, the sender may show as Unknown.

Make sure the form contains an upload field and the customer uploaded a valid file. If file metadata is missing, Viformy attempts to resolve stored file information from the saved submission data.

Quick Workflow #

• Enable Save submission data in the form Settings tab.
• Open Submissions in the Viformy app.
• Search, filter, or sort the submission list.
• Click a submission row to view full details.
• Add notes, tags, or star important submissions.
• Export submissions as CSV or Excel when needed.