PRIVACY POLICY – VIFORMY
Viformy (“we,” “us,” or “the Service”) provides specialized applications for merchants using the Shopify platform. We are committed to protecting your privacy and ensuring transparency regarding how your data is handled. This policy outlines how we collect, use, and protect your information when you install or use our apps.
1. Data Collection
When you install a Viformy app, we automatically access certain information from your Shopify account as permitted by the platform’s standard permissions. Additionally, we collect and store the following:
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Personal Identity: Names and Email addresses.
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Geographic Data: Location information necessary for localized reports and time-zone-specific notifications.
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Support Data: Information provided during support requests or bug reporting.
2. How We Use Your Information
We utilize the collected data to provide, maintain, and improve our services, specifically for:
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Communication: Providing product updates, reminders, and responding to support tickets.
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Optimization: Analyzing app performance to fix software bugs and enhance user experience.
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Service Delivery: Sending localized notifications and generating relevant store reports.
3. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. Your data is only disclosed when necessary to:
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Comply with applicable laws, regulations, or lawful government requests (e.g., subpoenas).
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Protect our legal rights or defend against legal claims.
4. Security and Retention
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Retention Period: We retain your personal information for one year or until you request its deletion. Some data may be kept longer if required to resolve disputes, enforce agreements, or comply with legal obligations.
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Security Measures: We implement industry-standard security protocols to prevent unauthorized access, loss, or misuse. However, please be aware that no method of electronic storage is 100% secure.
5. Your Rights (GDPR & International)
If you are a resident of the European Union (EU) or other regions with similar data protection laws, you have the following rights:
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Access & Portability: You may request a copy of your data in a structured, machine-readable format.
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Correction & Deletion: You have the right to update, correct, or request the permanent deletion of your information.
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Complaints: You have the right to lodge a complaint with your local data protection authority regarding our processing of your personal data.
6. Age of Consent
By using our applications, you represent that you are at least 18 years of age, or the age of majority in your jurisdiction, and have the legal capacity to enter into this agreement.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. If significant changes are made, we will notify you via the email address associated with your account.
Contact Information
For any questions regarding this policy, or to exercise your data rights (access, correction, or deletion), please reach out to us at:
- Email: support@viformy.com
- Website: Viformy.com
